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Quality Management System in Testing Laboratories

Gaurav Pratap Singh Jadaun, Harit Kasana, Vandana Saklani, Renu Jain and Surinder Singh

Testing laboratories provide vital services to their customers who expect accurate results produced at appropriate time and at reasonable cost. Adoption of the quality management system (QMS) by a laboratory would facilitate achieving these goals. The establishment of a QMS in compliance with the ISO 17025: 2005, the international standard for accreditation of testing laboratories, is accepted as optimal approach to assure quality in testing laboratories. This article summarizes the recommendations for accreditation according to ISO 17025 with implementation of a QMS including key aspects such as document control, control of records, internal audit, corrective and preventive action, management review and continual improvement.