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Keeping Complaints and Investigations at Bay: The Characteristics of Complaints and Inspection Violations Received by the Washington State Pharmacy Quality Assurance Commission 2014

Nancy Hecox*

The Washington State Pharmacy Quality Assurance Commission (PQAC), formerly known as the Washington State Board of Pharmacy, was authorized established by the legislature in 1891. The duties of its fifteen members include the oversight of thirteen credentials totalling 33,780 licensees and the management of the sale of OTC drugs used to manufacture methamphetamine. The Commission regulates the profession by adopting rules to establish qualifications, competencies, and standard of practice for dispensing, distribution, wholesaling and manufacturing of drugs and devices.