抽象的

Evaluation of Patient Satisfaction of Pharmaceutical Services by Variable Selection using Factor Analysis

Niki Vakili Zahir

Objective: Pharmacists' professional roles to include provision of information and pharmaceutical care services have obtained in a focus on collaborative pharmacist-patient professional relationships. We analyzed correlation of various social factors with what is about the contribution of the pharmacist as patient educator in pharmacy. The need for pharmacist services is discussed, as communicate effectively with patients that are quality of the scientific evidence to support their efficacy and reduce toxicity. Pharmacist appropriate interaction with patients taking the wrong medication can largely solve. The use of statistical methods in many areas of applied healthcare research has grown considerably in recent years. Methods: In this paper, have been used a multivariate analysis with latent variables for the estimation of the evaluation of patient satisfaction of pharmaceutical services using correlation of social factors. Also, in this paper for the factor analysis (FA) approach, have been used the principal component analysis (PCA) jointly to compute the coefficients of variables and dimension reduction. Results: The results have shown the four components were significant and with our results were agreement. Conclusion: Exploratory factor analysis was used to examine the covariance structure of the data reported by approximately 500 members. Further research is needed to develop and test instruments based on theoretical frameworks, to test satisfaction go to pharmacies and to choose a model for data determined in satisfaction over time.