Bhagavant Deshpande, Suma V
Development of customer satisfied software is one of the prime considerations of any software industry. Hence, there exist several organizational strategies to accomplish the same. Since, quality has various dimensions, one of the dimensions of quality emphasizes upon generation of defect free or nearly zero-defect software. As such, a number of defect management techniques are incorporated during software development process. Nevertheless, existing techniques has not proven to achieve the above said target. The position of this paper is therefore to bring in the awareness of the defect management techniques, its significance on the quality and impact of existence of preproduction defects on the success of the project. This is achieved through an empirical investigation carried out in one of the leading software industry. The inference drawn from this case study brings in awareness and enables project personnel to accordingly allocate the resources and perform an effective capacity planning in the shop floor