N. Balamani
This paper deals with a single server batch arrival queue, two stages of heterogeneous service with different (arbitrary) service time distribution subject to random breakdowns followed by a repair and compulsory server vacations with general (arbitrary) vacation periods. After first stage service the server must provide second stage service. However after the completion of each second stage service the server will take compulsory vacation. The system may breakdown at random and it must be send to repair process immediately. If the server could not be repaired with first essential repair, subsequent repairs are needed for the restoration of the server. Both first essential repair and second optional repair times follow exponential distribution The steady state solutions have been found by using supplementary variable technique. Also the mean queue length and the mean waiting time are computed.
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